Privacy Protection Policy (GDPR)
Prahir d.o.o. (Llc.), Velika Gorica, Zagrebačka 57, ID no.: 94743829313 (hereafter: prahir-b2b.com) respects your privacy and the security of your personal data.
User Consent and Cancellation
prahir-b2b.com is the data controller of your personal information.
Personal data is any data relating to a person whose identity is established or can be determined, directly or indirectly.
Data processing is any action made on personal data, such as collecting, storing, using, inspecting, and transferring personal data.
This Policy does not apply to anonymous data. Anonymous data is information that cannot identify a particular person.
What kind of data is collected?
prahir-b2b.com collects all personal information that is accumulated when users use the services offered by prahir-b2b.com (the web site) and communicate with prahir-b2b.com. Only personal data that are essential to achieving the purpose for which users use the services offered are collected, and their scope will not be greater than what is necessary to achieve such a purpose.
Data that users enter through the online form or otherwise enter while using prahir-b2b.com (for example, by phone or e-mail), including personal information (name, address, phone number, date of birth, sex, means of payment, etc.), user data sent or automatically generated (for example, date and time of service usage, current and previously visited page, IP address, data related to the browser used, device code, current location, if such information is provided, etc.), as well as interaction data, if they are available without installing additional programs on the computer (for example, by mouse movements and clicks or by using the keys on the keyboard on a web page), personal data generated by prahir-b2b.com or third parties (such as codes), correspondence and other communication with users (e.g. e-mail, telephone conversations, which can be recorded if needed).
Purpose of data processing
prahir-b2b.com can use the user data it collects or is collected for it for the following purposes:
- Obtaining services offered by prahir-b2b.com,
- Preparing a variety of statistics related to, for example, the amount of user interest shown for a product and comparison of services or other services that prahir-b2b.com offers,
- Internal training and quality control,
- Maintaining and developing relationships with clients,
- Guaranteeing the security and availability of systems and data security of arbona.hr and its service providers,
- Corporate transactions executed by prahir-b2b.com that may have impact on user data,
- Preventing and detecting any misuse,
- Responding to justified official inquiries or inquiries regarding lawsuits or other legal disputes concerning arbona.hr or those in which prahir-b2b.com participates.
Further purposes may arise from given circumstances or legal obligations, or may be necessary in collecting relevant data.
Brochures, commercial communication
Regarding the services offered by prahir-b2b.com, it may periodically send brochures or other content (of a commercial nature) to the address or number of any user who has registered his or her e-mail address or any other electronic address or mobile phone number with prahir-b2b.com. By registering, users give their consent to receive such brochures and content. However, they can notify prahir-b2b.com at any time and without charge that they no longer wish to receive or be notified of the above.
Are some data transferred to third parties?
With the exceptions below, prahir-b2b.com does not in principle transfer any personal information to third parties:
prahir-b2b.com may invite third parties to process personal information in its name and solely for the purpose of the business of prahir-b2b.com (e.g. market research institutions).
prahir-b2b.com will apply the appropriate measures to ensure that such a third party processes the data solely in the manner prahir-b2b.com is authorized to process them;
prahir-b2b.com may provide personal information to third parties if so requested by the user (through registration, offer request, etc.), if this is otherwise necessary to provide the service requested by the user, or if prahir-b2b.com has explicitly notified users about the fact that his or her data will be transferred.
prahir-b2b.com may provide personal information to third parties if so allowed by law.
Furthermore, prahir-b2b.com may provide third parties with anonymous user information. Such data have a form that does not allow third parties to find out the identity of the users concerned or makes it unlikely.
All prahir-b2b.com employees and business partners are responsible for respecting privacy protection principles through contractual relations with Prahir d.o.o. (Llc.) and affiliated companies.
Where and how are data stored?
In the context of saving or processing user data in any other way, prahir-b2b.com will apply the appropriate technical and organizational measures to prevent unauthorized or otherwise unguaranteed processing. Such measures are subject to regular control and are, if necessary, changed. This is also applied to third parties entrusted with managing systems.
Personal data shall be kept in a form that allows for identification of the user for not longer than is necessary for the purpose for which the data are collected or further processed.
We use various security measures, including encryption and authentication, to protect and maintain the security, integrity, and availability of your data.
Among others, we also use the following measures:
- strictly limited personal access to your information on the principle of "necessary knowledge" and solely for the purpose of which you are informed,
- secure transfer of collected data,
- permanent monitoring of access to IT systems for detection and prevention of personal data misuse.
How long we keep your data
We store and process personal data only for as long as is necessary for the execution of certain legitimate purposes, unless the applicable regulations provide for a longer period of time for a particular purpose. In the case of giving marketing consent, we keep the information for as long as the consent is not withdrawn. In the case of rejected offers, where no marketing consent is given, we keep the offer information for a year, and if you request us to delete it, it will be deleted immediately.
Personal data that are no longer needed will be either irrevocably anonymized or destroyed in a safe manner.
Questions and suggestions, requests for information, corrections, or deletions
The User has the right to at any time waive the consent given for processing personal data and to request the termination of further processing of his or her data, except when the data is processed for statistical purposes, when personal data no longer allow identification of the person to whom it relates. The user also has the right to request correction or modification of the personal data he or she has provided for processing. Withdrawing consent or requesting correction or modification of personal data shall be submitted in writing by e-mail to email@example.com or to the postal address: Zagrebačka 57, 10 410 Velika Gorica. The user has the right to expressly oppose the processing of his or her personal data for marketing purposes and in that case the personal data relating to him or her shall not be processed for that purpose. The objection to processing of personal data for marketing purposes shall be provided by the user by e-mail to firstname.lastname@example.org or at the postal address, Zagrebačka 57, 10 410 Velika Gorica. All other questions, suggestions, and comments regarding personal data processing are welcome.
Anyone who believes that a right guaranteed by this law has been violated may file a request to have this right violation determined to the Personal Data Protection Agency.
Personal Data Protection Officer contact information:
+385 99 7550 616
PRAHIR d.o.o. (Llc.)
Zagrebačka 57, 10 410 Velika Gorica